Case Studies

EA Sports FIFA’s reply, a lost opportunity

This year’s Valentine’s Day, a woman bought the new EA Sports FIFA 2015 game for her boyfriend, then she discovered that she did the wrong thing, as every woman thinks.
The girl expressed what inside her on EA Sports FIFA Facebook wall, however, EA Sports have made a strange reply on here. Check out below the original wall post and let us know if EA Sports should have replied differently & what should be the reply?

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EA Sports FIFA Reply