Looking to hire a Chief Commercial Officer (CCO)? This job description template outlines the role’s responsibilities, required qualifications, and performance expectations—ideal for LinkedIn, Indeed, or your company’s careers page.
What Is a Chief Commercial Officer?
The Chief Commercial Officer (CCO)—also known as Chief Business Officer—is a senior executive responsible for leading a company’s commercial strategy. From driving revenue to managing sales, customer success, and business development, the CCO ensures all revenue-generating teams work toward sustainable growth.
Depending on the company structure, the CCO may also oversee specialized roles like CRM Manager, who focuses on customer retention, segmentation, and lifecycle automation to support commercial growth.
Chief Commercial Officer Job Description Template
Use the following copy-paste-ready template to create your job post for a Chief Commercial Officer role.
Job Title
Chief Commercial Officer (CCO)
Reports To
Chief Executive Officer (CEO)
Job Overview
As Chief Commercial Officer, you will work closely with the CEO to define and execute the company’s commercial strategy. You will oversee Sales, Business Development, and Customer Success teams, ensuring that all functions are aligned to drive short-term results and long-term strategic growth. This is a high-impact leadership role with accountability for revenue, customer acquisition, retention, and market expansion.
Main Responsibilities
- Develop and execute the company’s commercial strategy in alignment with overall business objectives
- Lead and scale the Sales, Business Development, and Customer Success departments
- Define sales goals, performance KPIs, and reporting frameworks across all revenue functions
- Drive new customer acquisition through multi-channel lead generation and outbound sales programs
- Oversee key account management, renewal processes, and customer retention initiatives
- Establish compensation plans and recognition systems tied to performance and growth metrics
- Coach, hire, and manage a high-performing commercial team capable of hitting aggressive growth targets
- Monitor market trends and conduct competitive analysis to identify new opportunities
- Collaborate cross-functionally with marketing, product, and operations to align revenue strategy
Key Requirements
- Bachelor’s or Master’s degree in Business Administration or a related field
- Proven success in a senior commercial leadership role (CCO, VP Sales, Head of Business Development, etc.)
- Experience building and managing large, distributed sales teams in high-growth environments
- Strong background in consultative sales with the ability to build and close strategic partnerships
- Exceptional communication and leadership skills with a hands-on, strategic mindset
- Data-driven and goal-oriented with experience managing aggressive KPIs and performance dashboards
Who Should Apply?
This role is ideal for commercial leaders who have previously scaled startups or mid-size businesses, launched new markets, or restructured go-to-market strategies. The CCO role is common in SaaS, fintech, telecom, and enterprise services—industries where revenue operations span multiple verticals and require cross-functional alignment.
Pro Tip for Hiring
When hiring a CCO, prioritize candidates who’ve worked closely with CEOs or founders and led teams through rapid change or transformation. Their ability to align people, processes, and profit goals is critical for success.
