The Saudi Telecom Company (STC) closed all of its branches across the Kingdom for one day (Wednesday, December 19th), activating the official Digital Day. All of STC’s services will remain available free of charge through MySTC App, self-service machines and STC 900, an interactive messaging service.
- December 19 marks STC’s digital day in Saudi Arabia
- Digital Day aims to encourage the use of digital channels
- STC’s Digital Day comes in line with the Kingdom of Saudi Arabia digital transformation Vision 2030.
The Director-General of Corporate Communications, Mohammed bin Rashid Abaalkhail, stated that the adoption of the Digital Day aims to encourage the use of digital channels, enhance performance efficiency and improve customer experience, especially after observing the high levels of customer satisfaction due to the provision of services via the digital platforms.
Abaalkhail has also pointed out that the “Digital Day” highlights STC’s commitment to play a pivotal role in enabling digital transformation in line with the Kingdom of Saudi Arabia Vision 2030.
MySTC smart app is designed to meet customers’ various needs, whereas the self-service machine offers around 37 services for the fixed and mobile phones.
On the other hand, the STC 900 messaging service enables the customer to receive answers for the inquiries and questions associated with their number in an interactive way, and gives them the option to enable the various services and packages.
STC Rewards Customers For Their Participation in Digital Day
To boost the participation and spread awareness about the Digital Day, STC tweeted that all customers who used its digital channels during the Digital Day will enter a raffle draw on a number of smartphones and each customer will get a chance to win.
كل شخص استخدم قنوات STC الرقمية
✅ أجهزة الخدمة الذاتية
📩 الرسائل التفاعلية على الرقم 900
خلال #اليوم_الرقمي 19 ديسمبر 2018
بيدخل السحب مباشرة على أجهزة ذكية#STC_تغلق_فروعها pic.twitter.com/f0HVvyb5lt
— الاتصالات السعودية (@STC_KSA) December 19, 2018